how to stop Rougeplay

How can I stop Rougeplay service which appears on my Proximus invoice as charged to a third party?


I have never consciously subscribed to something like this (I don’t even know what is it), but it charges me every week as of second half of March.


Thank you in advance 


Meilleure réponse par Emilie 55 15 May 2021, 11:12

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Hello @AGIL ,

You have to contact them using the information below in order to stop your 'subscription' : 


Thank you @Emilie 55 .


I did send them an email asking for subscription stop and they already responded confirming it.


Hopefully they will stop it tight away (it was not clear from their message) - I will see it on my next Proximus invoice.


All the best!