Commentaires publiés par hel72

3 Commentaires

H
hel72Apprenti
demandé à Téléphonie mobile

Where are roaming tariffs on your website?

UPDATE: I finally got some replies on Proximus Facebook page after posting there as well. It seems as though you have to:  Go to the Legal and Contractual page: https://www.proximus.be/.../orphans/legal-information.html Scroll down and search for the tariff table that corresponds to the mobile subscription https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.proximus.be%2Fdam%2Fjcr%3Ac25914db-d902-44e5-95f6-e5e9186c3b4c%2Fcdn%2Fsites%2Fiportal%2Fdocuments%2Fpdfs%2Fres%2Frates_postpaid_roaming_res_en~2018-12-13-16-04-46~cache.pdf%3Ffbclid%3DIwAR33r5OZH8rwZnPcsHXSsBHEc7mDXM0ihPZ7ldAiuslRzE2E9EDp8-dOcAg&h=AT3G98UWViINq12OMkPQzOCClf56i5tAb_NStg4mXwyFk_kAWTfuRFlnGoyv0THkS2irnqVw_z84EWt7Tpu6FcKCOwyVQEBiumIULYtsnjlxkpB9gDojWAEPf_7SarmjMZdVZUqmgHRGVCv2yA Search the 5 page table for “Maritime satellite” (which was not there) and then “Ferries” before finding the entry that actually applies to my situation “Cruiseships and Ferries”. Here the tariff for 1 mb data is given.  So the only way of get

3
H
il y a 4 ans
H
hel72Apprenti
posté à Téléphonie mobile

Notification of outside bundle - not working

Merci! All sounds very detailed and technical, and not sure I fully grasp what has happened. But I really appreciate your feedback and will certainly take your advice. I guess this is also a more effective way of getting feedback of this kind, compared to the other customer service channels?? Anyway, Thank you again for the clarification!!

3
David W
il y a 4 ans
H
hel72Apprenti
demandé à Téléphonie mobile

Where are roaming tariffs on your website?

Merci! I have been on this site many times - but I cannot see any information that allows me to find out what the unit cost of a mb is when data roaming whilst on a ferry. Indeed, it is very difficult to get a straightforward answer to any tariff related questions.   Look at what orange.be produce for their customers:   https://www.orange.be/sites/b2c/files/tarifs_roaming_et_les_communications_internationales.pdf     

3
H
il y a 4 ans

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