How can I pay after I got a sim?


Hi, I just got a sim card from one of your store. after it’s activated (they told me it’s gonna take 1-2 days) how should I do to pay the monthly fee in order to use it?


2 commentaires

Niveau d'utilisateur 7
Badge +5

Hi @Lucia Vimini could you please fill your profil with your mobile number and fill the field “Ticket” with the sim number (start with 2100.. ..) ?

Niveau d'utilisateur 7
Badge +4

Proximus collaborators (moderators) on this public forum will certainly be able to inform you about it, however it couls take some time (a couple of hours or even a couple of days , depending on the number of messages to be handled)

 

Proximus will assign you a GSM phone number (format : 04wx yzkhdu) & a customer number

Based on the contract you did subscribe in the shop the monthly subscription fee will be paid via “european direct debit mandate” (SEPA) European direct debit - ECC Belgium

or otherwise you will be informed by Proximus via sms/e-mail/lettre on the amount to be paid before due date

How to pay your bill or payment statement? | Proximus

Detail bill info will become avaible via your My proximus account

How to register for MyProximus? | Proximus

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