Hello, my roaming forfait has been activated even if my phone has roaming blocked and I have not done received any calls nor SMS. 

How can I fix this?

Thank you 


1 commentaire

Niveau d'utilisateur 7
Badge +5

Hello @ale_antonini,


There is only a blocking on data for maritime or satellite but the roaming data was not blocked from our part. Your phone used internet that’s why the daily romaing pass have been activated so you phone does not block the roaming data for the moment. You can either block the data from your phone or you can add a blocking from our partif you want. For this you can go in the settings of your MyProximus account and add a data romaing option.