Skip to main content








Hello,







I try to access my e-services but I got an error.



It was working in the past but for last 2-3 months it stopped working.







When I log in it works but then when I click on account selection I get ERROR 404 No data







Can you help me?







thank you in advance



serg


Hi,





'ERROR 404' means 'page not found'.



Are you sure to use the right url ?





Give a try to https://admit.belgacom.be/wink




It's still the same....





When I go to the main website there is some error already:











No when I click login in top right I get this:











The login result is OK, but I get empty account without customer number:











When I click on the blue account I get Error 404, the other one is not clickable:

















It used to work in the past, now it doesnt....






















PS I think it started after I merged the old Proximus account with the Belgacom account.





When I try to login from Internet Explorer it redirects me to proximus website and says I don't have access to the portal




Perhaps something to try : close all the pages related to Belgacom/Proximus then delete the cookies attached to 'belgacom.be'.



Clean also your browser cache and try once again.





If it doesn't succeed, call 0800/33301 to reinit your login.



If it still fails, contact Eva de Belgacom by PM ;-)


Commenter