Last week I cancelled the WiFi booster seconds after I order it by the phone because I was informed there was fees involved. Today I received at home a letter informing that the Wifi booster is still active and has an extra cost on my invoice. This should not happen because I cancelled. When I contacted your customer service today at 17h25 one of your employees was very rude on the phone and hung up the call on my face. Total disrespect. I'm your customer for almost 10 years and I think that your service and costumer service is getting poor. You need to react and to have a better attitude towards your costumers. If I don't hear from you regarding this subject I will reconsider keeping your services.
I request your contact as soon as possible.
