Question

Human contact impossible. Impossible to send an email.


I need to send an email to Proximus and I found out that it is impossible.

I do not want to call because I want to have a written trace. Besides, waiting times are long. Furthermore, I have to prepare a series of numbers (client, phone, etc.)

I do not want to chat with a machine because it does not understand what I need and what I say.

Highly customer UNfriendly company site, which may drive you really crazy with its self-sustaining loops.

 


1 commentaire

Niveau d'utilisateur 7
Badge +5

Hello @Rusana Bardarska,

You can send an e-mail to Proximus via the link

https://www.proximus.be/support/en/id_cr_contact/personal/support/contact-our-customer-service.html?v1=shorturl&v2=helpcenter&v6=contact

 

Commenter