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Question about set up the Proximus mail account/mailbox

Hi, I would like to set up my proximus mail account/mailbox in my Proximus account, But when I follow the instruction to create a new mailbox for me under proximus mail services, the website always said there is no mailbox available. Yes, that’s true, I didn’t have any Proximus mail account now, I am going to set up one, but the website doesn’t redirect to the right page, I would like to request for the help or any suggestion in this situation. Thanks a lot. 

Hello @Boxiang Huang and sorry for this error … 

  • Could you please indicate your customer number in your private profile on this forum ?
    We will then be able to carry out some checks

Thank you 😉

Hi, Hello

My customer number is xxxxx

Thanks for your time and look forward to your reply.

 

 

@VincentM 

Hi @Boxiang Huang 

 

I deleted your account number on the public forum, by security ;)

I added it in your profile detail, it’s private :)

 

You only have a mobile phone with proximus, not internet connection, it’s why it’s impossible to create an email address in myproximus.

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