Commentaires publiés par Asara

1 Commentaire

A
AsaraApprenti
demandé à Rendez-vous & livraisons

NO CUSTOMER SERVICE

Dear Sophie,I made the order on 15 of September because I needed the phone by the 1st of October. Your operator mentioned “10 days” at the most!Instead, there have been  22 days and numerous calls just to get a reply that you are having problems and you won't deliver until you solve them!!! Congrats!!! This is Proximus!!!It is unethical and illegal to make false promises and to hold your clients  “hostages” like this. Especially during this difficult period of the pandemic.  I could have already signed with another operator but your delays purposely deprived me of my rights.Maybe you don't know when are you going to solve your problems but I KNOW WHEN TO CANCEL!!! 

2
A
il y a 3 ans

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