Commentaires publiés par vg123456

8 Commentaires

V
vg123456Apprenti
demandé à Internet

I have modem installed but connection not activated

@vg123456 Update: it is in progress positive... Hi David, Today I checked availability for fiber at my place it is showing available at my place, which looks promising. May I know status of work, when I may get the connection ?

18
Catherine M
il y a 2 ans
V
vg123456Apprenti
demandé à Internet

I have modem installed but connection not activated

Thank you David for your efforts.

18
Catherine M
il y a 2 ans
V
vg123456Apprenti
demandé à Internet

I have modem installed but connection not activated

Reality is I have fiber modem and box in home...Our neighbours having  fiber connection from proximus. When I contact proximus they say same thing we cannot provide. Really confused and frustrated whom to contact 

18
Catherine M
il y a 2 ans
V
vg123456Apprenti
demandé à Internet

I have modem installed but connection not activated

one more strange thing is that if you check my home adrees (***********) on proximus fiber area it is not update there.

18
Catherine M
il y a 2 ans
V
vg123456Apprenti
demandé à Internet

I have modem installed but connection not activated

Floor 7th ..and apartment number 7B. Modem number just written on white box it is 095 at wire coming from outside wall and 6067 at fiber to modem 

18
Catherine M
il y a 2 ans
V
vg123456Apprenti
demandé à Internet

I have modem installed but connection not activated

Hi, If the previous tenant had a fiber connection, there must be such an equipment somewhere in the flat/house: There is a (long) number on the white box (where the fiber arrives) which identifies the connection and which is normally used when activating a subscription    Here I have my modem number written..you can see in pic 

18
Catherine M
il y a 2 ans
V
vg123456Apprenti
demandé à Internet

I have modem installed but connection not activated

Yes I have that white colour box in my house for that technician connected modem same like shown in picture. But according to proximus data base they say there is no connection at my place, there is no option to activate my internet there end. 

18
Catherine M
il y a 2 ans
V
vg123456Apprenti
demandé à Internet

I have modem installed but connection not activated

customer number: 2*******3

18
Catherine M
il y a 2 ans

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