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I’d like to add the mobile pay & go number of my son to my proximus account so I can follow up better. Unfortunately, when registering, the page keeps returning with a red box around the mobile number. (MyProximus → My account → Link your mobile numbers to MyProximus → Mobile number/enter the numbers you see in the ...)

Note: I had to call the helpdesk to active the SIM number, as it returned an error saying “This is not a valid pay and go numbers” - I tried on both IE and Chrome on a 3 year old laptop

 

PS: It’s good that you support 3 languages on your website, but it would be great if you could follow 1, instead of randomly switching between 3.

In the past and if no modifications have been made in the mean time, P&G numbers can not be added to an existing MyProximus  postpaid account

A separate specific MyPx (prepaid) account has to be created for each P&G number for credit/recharge follow up

 


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