Hello to all,
so today I got my internet installed. I picked “Internet Maxi” plan, as download 100 Mbs and upload 20 Mbs is enough for me. But as day passed, I was expecting on some activation, as engineer said, it takes up to 30 min. for full updates and activation. But all I get is U:15-18 Mbs D: 4-5 Mbs. That is less than 20% of what I signed for. Is that Normal? Start plan offers higher speed for less price. What speeds do You all get. If that is all Proximus can offer me, I will cancel the contract, or will be paying 20% for the service it’s up to them. That is more than a scam, and definitely have to be reported to responsible institutions. They have no rights to offer something for the fixed price, what they can’t deliver. So will see tomorrow, if the speeds stay the same, will contact them, and if no help, contacting my lawyers. Is anyone interested in cooperating to one big law suit, You are more than welcome to join.
Speeds has been tested with Ethernet cable and over wi-fi with different servers every one hour. All recorded and documented.
Recommendation. Just register on https://www.speedtest.net/ and all your test will be recorded, so You can use that as a proof in The court of Law.