Hello, I am not able to add product (Pay&Go+) to myProximus account either via webpage or Android app. Every attempt gives back ”internal/server error...”. Any ideas?
Is there a way to change language of SMS notification to English?
Many thanks.
Question
Failing to add product to myProximus account!
- Spécialiste
Proximus collaborators will normally not be on line on this public forum till tomorrow
To my knowledge a separate MyProximus account (other login) is needed per Pay&Go (it can not be added to other existing MyProximus accounts)
It however should be possible to add several MyProximus accounts to the Proximus app
Add an account in the MyProximus app | Proximus
Do any of your children have a Pay&Go prepaid card or do they need more mobile data?
Create an account for them and add it to your MyProximus app to manage their products. Keep their username and password at hand.
Conseil 1:Indiquez dans votre forum login profile votre n° client et n° tél (utilisez un champ libre p.ex. ticket pour toute info spécifique/privé au problème), info uniquement visible par les collaborateurs Proximus // Conseil 2: Consultez les FAQ https://www.proximus.be/support/fr/id_zwpr_support/particuliers/support.html
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