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Had appointment for internet installation but technician never show up.

V

I had appointment (R4WEBSHOP020593520) for internet installation on 11/18 12:30pm to 5pm. But the technician never show up, no email or phone call to let me know what’s the problem. Then when I try to contact you through phone call or web chat, no one answers.

I need the internet connection for remote work but right now I can only rely on mobile data which only has 15Gb budget. Pls fix the problem immediately.

1 commentaire

Vanessa P
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  • Vanessa PModérateur
  • Modérateur
  • November 23, 2023

Hello @vampcj, 

Your satisfaction is at the center of our priorities and we would like to apologize for this wait.

A new appointment is set for tuesday 28 November in the morning (between 8:00 and 12:30). 


I wish you a nice day.
 

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