Had appointment for internet installation but technician never show up.

V

I had appointment (R4WEBSHOP020593520) for internet installation on 11/18 12:30pm to 5pm. But the technician never show up, no email or phone call to let me know what’s the problem. Then when I try to contact you through phone call or web chat, no one answers.

I need the internet connection for remote work but right now I can only rely on mobile data which only has 15Gb budget. Pls fix the problem immediately.

1 commentaire

Vanessa P
Niveau d'utilisateur 6
Badge +2

Hello @vampcj, 

Your satisfaction is at the center of our priorities and we would like to apologize for this wait.

A new appointment is set for tuesday 28 November in the morning (between 8:00 and 12:30). 


I wish you a nice day.
 

Bonjour, n'hésitez pas à compléter votre profil en indiquant votre numéro de ligne ou de client. Autre conseil : La réponse à votre question est correcte ? ‘Likez’-la et signalez-la comme ‘Meilleure réponse’. L’ensemble de la communauté en bénéficiera plus facilement. Merci de ne pas me contacter en message privé sauf à ma demande.

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