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Question

my phone hasn't arrived yet


İ buy new phone 2 day ago but it still hasn't come where is my phone 😄

2 commentaires

Forum|alt.badge.img+4
  • Spécialiste
  • February 18, 2022

You probably will not receive any reaction from Proximus collaborators (moderators)  on this public forum before monday

Anyway normally you first should receive an e-mail from Proximus with an expected delivery date

Next you should obtain an e-amil from Bpost with a tracking code to follow your packet

And then on delivery date you should receive another e-mail from Bpost (you packet will be deliverd today between x and y time)


Isabelle.
Forum|alt.badge.img+4
  • Modérateur
  • February 23, 2022

Hi @Aytac yuksel,

 

I see you’ve received your order last monday (21/02/22). Everything seems to be ok now. Have a nice day ! :wink: