Sujets commencés par DiegoJ

1 Sujet

D
DiegoJNouveau
demandé à Factures & paiements

Internet Maxi epic kot - installation fee

Hello, one month ago I contracted a internet pack with proximus -Internet Maxi epic kot-. I showed all my student information so I obtained the student discount. I made 2 requirements because the system did not work well at that moment so I cancelled one of them in a shop. I received the cancellation mail but the installation day 2 persons came to home. I explained them that I had cancelled one of the requirements the problems is:My bill has an fee for -Late cancellation of order-. When I asked for the service the advertising showed an "Free fee” for the installation so I want to know if I can modify my bill and reduce the amount. or The late cancellation fee is for the normal installationThanks for your help.

1
Catherine M
il y a 3 ans

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