Sujets commencés par BettyGoldiwura

1 Sujet

B
BettyGoldiwuraNéophyte
demandé à Internet

Billing invoice

I subscribed for prepaid in January 26th but I tried to recharge on the web and through the app I could not. I sent messages via email up till now no response, when I called they kept dropping my call several times that they don't understand English and it was English they were using to convinced me to move to proximus, I was on lycra before they called me to switch. that how am I supposed to pay because I noticed I can call and use the internet and I have not paid and neither were my bank details asked for. Because of the frustration, I have switched to another mobile. 1. Please how do I cancel the prepaid subscription to avoid them accumulating my bills. 2. How do I know how much to pay for the one I have used? 

1
Adriano
il y a 2 ans

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