Hi, I just got a sim card from one of your store. after it’s activated (they told me it’s gonna take 1-2 days) how should I do to pay the monthly fee in order to use it?
Niveau d'utilisateur 7
+4
- Spécialiste
- 4539 commentaires
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22 December 2022
Proximus collaborators (moderators) on this public forum will certainly be able to inform you about it, however it couls take some time (a couple of hours or even a couple of days , depending on the number of messages to be handled)
Proximus will assign you a GSM phone number (format : 04wx yzkhdu) & a customer number
Based on the contract you did subscribe in the shop the monthly subscription fee will be paid via “european direct debit mandate” (SEPA) European direct debit - ECC Belgium
or otherwise you will be informed by Proximus via sms/e-mail/lettre on the amount to be paid before due date
How to pay your bill or payment statement? | Proximus
Detail bill info will become avaible via your My proximus account
Niveau d'utilisateur 7
+5
- Community Manager
- 8947 commentaires
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22 December 2022
Hi
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