Hi, I just got a sim card from one of your store. after it’s activated (they told me it’s gonna take 1-2 days) how should I do to pay the monthly fee in order to use it?
Proximus collaborators (moderators) on this public forum will certainly be able to inform you about it, however it couls take some time (a couple of hours or even a couple of days , depending on the number of messages to be handled)
Proximus will assign you a GSM phone number (format : 04wx yzkhdu) & a customer number
Based on the contract you did subscribe in the shop the monthly subscription fee will be paid via “european direct debit mandate” (SEPA) European direct debit - ECC Belgium
or otherwise you will be informed by Proximus via sms/e-mail/lettre on the amount to be paid before due date
How to pay your bill or payment statement? | Proximus
Detail bill info will become avaible via your My proximus account
How to register for MyProximus? | Proximus
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