I asked for an increase of my mobile data volume on the 12/10. Since that date, my options and settings are locked. as I’m abroad, my mobile data are completly unusabke (cannot activate data roaming ).
I never imagined a simple tariff change would block my services for many days !!!
Customer service and bizz experts said I just have to wait. but i’m now waiting for many days.
Any idea how my roaming options can be unlocked !
