I received a letter to say from May 2021 inwards that proximus was stopping my skynet website and email unless I paid for the service. I phoned proximus and an agent confirmed that my address beginning with fa. . . . @skynet.be would no longer be available and I needed to pay.
Is this correct ?
In 2019 proximus stated that skynet mail addresses would continue.
I just read that if a proximus customer nterminated their account they would still have their skynet address for 18 months ?! But for a proximus customer from the beginning of its internet service, the email address would no longer be available. I understand if the webspace is no longer availble but why stop a free email address for a tuttimus customer ?
Thanks for your help