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Hi,

 

New problem today: cannot connect to skynet (E-mail).

Fault message: Échec de l’envoi du mot de passe pour l’utilisateur xxxxxxxxx@skynet.be. Le serveur de courrier pop.skynet.be a répondu : please send PASS command

How do we fix this?

 

TIA

 

 

Hello @Richard 15279  , 

I have just read your message and I would have liked to know if the situation is still the same?
Also, I invite you to enter in your private profile the e-mail address concerned in the "ticket" section. 

Thank you :wink:

Problem solved OK yesterday, via chat with Proximus.

Solution: “mise à jour”, but I don’t know of what.

 

Profile updated.

 

R

 

Hello @Richard 15279,

The mailbox was closed probably because the address is not attached to an active account.

 

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